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Step-by-Step Guide to Vehicle Insurance Claim Process in India

In India, owning a vehicle, whether it is a car or a two-wheeler needs a vehicle insurance. It can also be a taxi, an auto rickshaw, a heavy machine like a JCB, and comes with convenience as well as responsibility. The right vehicle insurance is one of the most important responsibilities. 

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1. Vehicle Insurance Claims Types in India

It’s important that you understand the two types of claims before starting the process:

1. Cashless Claim 

2. Reimbursement Claim 

2. When can you file a claim?

You can make a claim for vehicle insurance in a variety of situations.

1. Accidents

2. Third-Party liability

3. Theft 

4. Natural disasters 

The claim process is the same, regardless of whether you have purchased two-wheeler or car insurance online.

3. Step-by-Step Process for Making a Vehicle Insurance Claim

Here is a breakdown of the things you should be doing:

Step 1: Contact your insurance company immediately

Inform your insurer as soon as possible if an accident occurs. Many companies offer 24/7 customer service helplines or mobile apps. Fast reporting ensures that your claim will not be delayed or rejected.

Step 2: If needed, file a first information report (FIR).

It is mandatory to file an FIR with the nearest police station in cases of theft, accidents or damage caused by third parties. A copy of the FIR will be needed during the claims process.

Step 3: Take photos of the incident

Take photos of any damage, accident site, and other vehicles involved. It will help the insurer to assess the situation and support your claim.

Step 4: Submit the Claim Form

You can usually do this online. You will need to provide information like:

1. Policy Number

2. Vehicle details

3. Date, time and description of the incident

Step 5: Vehicle Inspection

A surveyor will be sent by the insurance company to inspect any damage. Some insurers allow video inspections in minor accident cases. The surveyor creates a report which is used to approve the claim.

Step 6: Repair at Garage

If you have chosen a cashless claim you can repair your car at any garage in the network without having to pay upfront. You’ll have to pay for the repair first, and then submit original invoices in order to claim reimbursement.

Step 7: Claim Settlement

The insurer will settle the claim once all documents have been verified and the report of the surveyor has been approved. Cashless claims are paid directly to the garage. When you make a reimbursement claim, the money will be transferred directly to your account.

4. Documents required for vehicle insurance claims

These documents will help you through the process:

1. Copies of the FIR (if applicable).

2. Driver’s license of the driver

3. Certificate of Registration (RC) for the Vehicle

4. Fill out the claim form completely

5. Repair invoices (for reimbursement claims).

5. Tips for a Hassle Free Claim Experience

1. Report immediately. Always notify your insurer within the specified time.

2. False claims can be rejected if they are not accurate.

3. Renew your policy in time: Whether you’re looking for taxi vehicle insurance or auto rickshaw coverage, or even JCB Insurance in India, timely renewal ensures that you won’t be rejected due to a policy expiration.

Insurance online is easy to buy in India. Online policies allow you to easily track your claims, renew them, and get support.

Conclusion

Every vehicle owner in India should know the process for filing a vehicle insurance claim. Being aware of your options when there’s an issue can save both money and stress; being informed, having documents handy, and reporting incidents promptly all help ensure a positive experience when filing claims.

Policy Digit is a good choice if you are looking for someone to help you with insurance and claims.

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